Peer marketplaces, where communication is necessary for buying and selling.On-demand services or any app that requires timely delivery of services or goods.Businesses that communicate directly with users through an expert or advisor such as a healthcare concierge, financial advisor, customer support agent, counselor, or another expert.Apps with user-to-user messaging like gaming apps.Read receipts have particular value for cases with a low number of channel members. Note that individual messages do not retain information on when they were read. A message being read is calculated using the message creation time and when markAsRead() was called.
It is common that applications call markAsRead() every time one of the members reads messages by entering the channel from a channel list or bringing the opened channel’s message view to the foreground. Messages are marked as read when the marsAsRead() method is called. A proper implementation of unread message counts lets users easily navigate to the messages they have missed since their last interaction. What is an unread message in Sendbird?Īll messages existing in a channel between GroupChannel.markAsRead() calls are defined as unread messages. Calling GroupChannel.markAsRead()has an event handler for all channel members to know in real-time when a message is read. The read receipt is typically displayed next to an individual message within the message list view.Ī read receipt’s timestamp comes from the last message `created_at` timestamp for when the GroupChannel.markAsRead()was called for an individual channel member. In a nutshell, read receipts let users know when another user has caught up with the conversation.Ī read receipt is defined as a timestamp of when each user last read any messages in a group channel (i.e.
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